PSE Lingkup Privat Komdigi Compliance Guide for Web and Mobile Software Operators in Indonesia
How Indonesian software operators fulfill Private Scope Electronic System Operator (Penyelenggara Sistem Elektronik / PSE Lingkup Privat) requirements under PP No. 71/2019 and Permenkominfo No. 5/2020.
Operating a commercial web application or mobile utility in Indonesia requires more than deploying code to a cloud server. Under Government Regulation No. 71 of 2019 on the Operation of Electronic Systems and Transactions (PP No. 71 Tahun 2019 tentang PSTE) and Ministerial Regulation No. 5 of 2020 (Permenkominfo No. 5/2020), digital platform operators must comply with Indonesia's PSE Lingkup Privat framework administered by the Ministry of Communication and Digital Affairs (Kementerian Komunikasi dan Digital / Komdigi).
1. Core Technical Documentation Required for PSE Registration
For domestic Indonesian companies (Perseroan Terbatas), PSE Lingkup Privat registration is integrated directly into the OSS RBA portal (under PB-UMKU). Before submitting an electronic system for registration, the operator must prepare:
- 1. Business Identification Number (NIB) & Matching KBLI: Active NIB containing relevant digital platform KBLI codes such as 63122 or 62019.
- 2. System Architecture & Data Flow Overview: Documentation detailing the hardware/cloud hosting environment, software stack, database topology, and network security controls.
- 3. Personal Data Protection & Security Standards: Proof of encryption standards, access control policies, and a published bilingual Privacy Policy compliant with Law No. 27 of 2022 (UU PDP).
2. Why Holding-Level Compliance Scales Better
"When an independent developer launches a standalone web app, regulatory compliance is treated as an afterthought. Inside a software holding company, every product is born compliant."
At PT. Think Era Labs, our centralized legal and technology office maintains standardized PSE documentation, security controls, and UU PDP data governance across our entire portfolio, including Edumingo.com, GajiWajar.id, and PantasNaik.id.